Vertical Market Enablement Product Delivery Manager - Payments - Vice President
Aumni
Product
Tampa, FL, USA
Posted on Jul 4, 2024
Job Description
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager in Payments and commerce solutions, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.
We are seeking a highly motivated and experienced payments professional to help lead the vertical and market expansion of our Omnichannel solution. A successful candidate will have proven experience in both payments and hospitality. This person will be a strategic thinker that combines strong technical skills and creative problem solving, turning market strategy into actionable platform roadmap and delivery plans.
Job responsibilities
- Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
- Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
- Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
- Responsible for the forward looking verticalization strategy and success of the product outcome, including commercialization and demand management per vertical and market prioritization
- Coordinates the multi-year product vertical prioritization, execution and product support for all aspects of the product, developing and adapting over time
- Collaborates with Merchant Services Architecture and Product teams to build payment solutions that align to our defined target-state architecture
- Translates ideas and/or concepts into viable business cases and scoping statements with clear and achievable objectives. Elaborate sales collaterals and any other sales materials dedicated to retail
- Collaborates with Sales and product marketing teams: support sales on RFIs/RFPs, as well as in merchant meetings, creates customized collateral
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
- Demonstrated ability to execute operational management and change readiness activities
- Strong understanding of delivery and a proven track record of implementing continuous improvement processes
- Experience in product or platform-wide release management, in addition to deployment processes and strategies
Preferred qualifications, capabilities, and skills
- Proficient knowledge of the product development life cycle, design, and data analytics
- Strong expertise in Merchant Acquiring, payment processing or payment operations
- Experience with retail platforms and next gen commerce
- Demonstrated communication and diplomacy skills to work cross-organizationally to influence others, drive results/change and implement projects/processes on simultaneous projects