Wholesale KYC Operations- Relationship Partner - Commercial & Investment Bank - Associate

Aumni

Aumni

Customer Service, Operations
Mumbai, Maharashtra, India
Posted on Jul 5, 2024

Job Description

CIB WKO– Relationship Partner – Commercial & Investment Bank - Associate

Posting Description

The Commercial & Investment Bank, Relationship Partner team plays a critical role in ensuring that as an organization, we are compliant with multiple regulations, in order to protect the bank’s reputation and financial assets.

The Relationship Partner team operates in close partnership with Bankers, Operations, Credit, Legal and Compliance to provide efficient and timely on-boarding of new/existing client relationships to the JP Morgan infrastructure.

The Relationship Partner will be responsible for managing the Front Office relationship for business requests in KYC Onboarding, Remediation and Renewals. The Associate will be required to facilitate the end-to-end client onboarding process, ensuring all due diligence documentation is sourced and delivered to the Wholesale Client Onboarding team to incorporate into the KYC platform.

Job responsibilities

  • Work closely with the Front Office focussing on MNC / HQ Corporates, Fintech/NBFIs – broker dealer, Insurance, Banks etc. and potentially direct with clients to manage new business requests received as well on scheduled renewals from the Front Office and facilitate the KYC process end to end
  • Act as an SME and Due Diligence expert to guide clients through the KYC requirements and variation of documents which may fulfil due diligence requirements
  • Conduct in-depth analysis on the ownership structure, related parties of the client on publicly available sources (not limited to company registries) or client documentation, and seek additional confirmation or approvals as required
  • Liaise regularly with the business to conduct workload planning, review status of key onboardings and prioritize open requests and with key stakeholders such as Legal, Compliance, Credit and Operations to develop strong partnerships, eliminate roadblocks and ensure continuity of information flow across the groups
  • Manage personal workload and priority items and ensure timely escalation of key risks/issues to management maintaining timelines for New On-boarding, Renewals, Remediations
  • Keep informed of any changes to processes and procedures, regulatory change and ensure open verbal dialogue with colleagues across the region
  • Identify and execute process improvements, provide guidance and support on key process and technology initiatives to the business

Required qualifications, capabilities, and skills

  • A working knowledge of KYC/Compliance/AML procedures and standards
  • Strong verbal and written communication skills
  • Strong time management, organizational, relationship building skills
  • Quality client focus, strong controls mind-set and strong customer service skills (e.g. oral and written communication skills)
  • Prior experience of adhering to controls and compliance standards

Preferred qualifications, capabilities, and skills

  • Ability to grasp/learn concepts and procedures quickly
  • Knowledge of KYC & Client onboarding is preferred with at least 2-4 years’ experience (Audit, Control, Risk, AML, and Research may also be areas of experience)
  • B.S. Degree or equivalent