Consumer Banking - Fraud Risk Strategy Analytics Associate

Aumni

Aumni

Accounting & Finance, Data Science
Mumbai, Maharashtra, India
Posted on Jul 18, 2024

Job Description

This an excellent opportunity for an individual who thrive in a fast-paced and team-oriented environment where strong analytical skills, business acumen, and superior communication skills are leveraged to support our company's ability to deliver world class fraud detection and customer centric solutions to its customers.

As part of the Centralized Connected Commerce Fraud Risk Strategy team, you will report to the Manager located in Mumbai and perform quantitative and qualitative analysis on transaction and customer level data for the Consumer Banking Fraud CoE, that have had or are at risk of fraudulent activity through digital or other account takeover takeovers in addition to managing device level analytics, authentication tiering and step-up related strategies. Expectations include assisting in developing, maintaining, and improving policies, controls, strategies, processes and procedures within the assigned function, conducting complex analysis and providing accurate, timely and concise results with recommendations to management in order to minimize fraud losses or prevent unnecessary customer disruption. Primarily use advanced tools and techniques to perform assigned work. You will be responsible for owning processes and will be accountable for regular reporting or process administration including documentation. You would work with a number of Chase internal departments, potentially external vendors and card associations to develop strategies to mitigate fraud losses.

  • Monitor emerging trends and capabilities.
  • Create and implement strategies targeting fraud through digital channels.
  • Proactively seeks, finds and recommends opportunities to improve underlying strategy rules and processes
  • Ensure compliance with existing risk and control structure while driving future enhancements to risk and control structure.
  • Critically assess fraud trends to uncover gaps in fraud tools and develop new ways of combatting the fraud
  • Provides accurate and concise results and presents findings, recommendations and presentations to Management.
  • Collaborate across cross functional teams to knowledge share and develop broader insights into fraud and customer impacts
  • Will be expected to work independently and multi task on several projects and processes
  • Can influence thought leadership in work areas across the function
  • Ensure robust business controls exist and are executed against on a consistent basis
  • Partner closely with Operations, IT, marketing, finance, loss strategy owners, Retail bank leadership and digital leadership to ensure that all priorities are aligned.
  • Expected to work on multiple projects with limited guidance.
  • Effectively mentors other analysts within same risk team and other risk teams to help them develop their risk management skills and knowledge.
  • May work on several projects and processes.
  • Communicate across lines of business and all key stakeholder groups.

Qualifications:

  • Master’s/Bachelor’s degree in a quantitative or business discipline from an accredited college/university required; advanced degree is preferred.
  • 2+ years of experience in the consumer/card industry in analytics space.
  • 2+ years of SAS programming experience (PC, UNIX or mainframe).
  • Highly proficient in Microsoft Office suite of products.
  • Experience in Risk management disciplines and departments.
  • Proven track record of developing effective controls and managing operational risk.
  • Proven ability to evaluate the business climate, anticipate change and develop compensating strategies/vision.
  • Demonstrated leadership in applying analytics to efficiently and pragmatically solve business problems through structured problem solving approaches.
  • History of communicating to senior leaders of an organization.
  • Working knowledge of detection & mitigation practices for fraud in the consumer banking space.
  • Working knowledge of payment channels and the unique risks associated with each channel.
  • Strong analytical, technical and statistical skills. Ability to synthesize / analyze diverse information, develops recommendations, and makes decisions.
  • Project Management Skills -- well-organized, structured approach. Ability to achieve tight timelines on complex deliverables. Ability to manage and prioritize projects across cross-functional groups.
  • Strong communication and interpersonal skills, ability to interact with individuals across departments / functions and with senior-level individuals.