CIB F&BM - Business Support Management - Business Change Management - Team Member
Aumni
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Mumbai, Maharashtra, India
Posted on Jul 18, 2024
Job Description
CIB Business Change Management Job Description:
Title: CIB Business Change Management – Team Member
Dept: CIB Business Change Management – Operations Hub
Division: CIB Finance & Business Management
Reporting to: Associate
Responsibilities:
- Raising of requests in mainstream internal systems (EURC, IBID, Ariba etc.) to achieve on/off boarding and ad hoc requirements for CIB employees within SLA
- Monitoring and chasing requests to ensure timely completion based on deadlines/urgency/escalations
- Creation and maintenance of on/off boarding and ad hoc process dependent requirements e.g. manuals, templates, audit tracking tasks etc.
- Management and execution of additional validation/control processes as per documented SOPs
- Execution of additional projects to increase scope, controls, efficiencies and productivity
Competencies:
- High attention to detail while multi tasking and working to target volumes
- Strict SOP adherence and ability to manage ongoing periodic deliverables in addition to daily processing volumes.
- Demonstrated control/process improvement focus.
- Strong communication skills, both verbal and written – an ability to articulate clearly, logically and succinctly
- Able to work effectively under pressure and in a rapidly changing environment in order to meet deadlines
- Strong sense of client service and responsiveness coupled with judgment to show urgency when immediate follow up/ escalation is required.
Qualifications:
- Bachelor’s degree (or equivalent experience)
- Proficiency in Excel, PowerPoint, Word
- Comprehensive training will be provided on the Business Change Management responsibilities, infrastructure and procedures. On an ongoing basis, a flexible and adaptable approach to the role will be required as the operations hub is established and built-out.
- VBA/Macro skills will be an added advantage but not essential.
This job is no longer accepting applications
See open jobs at Aumni.See open jobs similar to "CIB F&BM - Business Support Management - Business Change Management - Team Member" NEXT Frontier Capital.