Senior Product Associate, Claims, Disputes and Fraud Operations
Aumni
This job is no longer accepting applications
See open jobs at Aumni.See open jobs similar to "Senior Product Associate, Claims, Disputes and Fraud Operations" NEXT Frontier Capital.Accounting & Finance, Product, Operations
Columbus, OH, USA
Posted on Jul 18, 2024
Job Description
Join our Claims & Disputes team as a Senior Tech Product Associate, where your expertise in product development and optimization will not only make a significant impact but also fuel your career growth. Be part of our cross-functional teams, shape the future of our products, and enjoy the benefits of continuous learning and career mobility.
As a Senior Tech Product Associate in the Claims & Disputes team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Consumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions. Along the way, you’ll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.
Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
This job is no longer accepting applications
See open jobs at Aumni.See open jobs similar to "Senior Product Associate, Claims, Disputes and Fraud Operations" NEXT Frontier Capital.