Partnering with mission-driven entrepreneurs to build Rocky Mountain technology companies of impact, utility, and value.

As ETF Operations Specialist, you will be part of the team offering a market-leading, comprehensive suite of services to help clients launch and service ETFs (Exchange-Traded Funds). Our integrated offering includes global custody, fund accounting and administration, transfer agency, and basket settlement services to help clients mitigate risk, enhance returns, and increase efficiency. We leverage global, firm-wide resources to provide assistance in launching new and innovative fund structures while engaging our clients through a consultative process.

Job Responsibilities:

• Manage & monitor the end to end ETF Lifecycle from order placement to settlement of burst transactions; Monitoring incoming cash receipts on ETF orders and managing incoming/outgoing collateral on ETF orders.
• Portfolio Composition File (PCF) Analysis and Trouble-shooting.
• Research and resolve client inquiries regarding trade and settlement activities in a timely manner.
• Build relationships with J.P. Morgan’s Global ETF Clients, Authorized Participants and External Vendors and maintain an excellent and interactive relationship with internal partners including Client Services, Custody, Fund Accounting & Global ETF Team.
• Drive efficiencies and process improvements within the team and oversee management reporting and efficiency metrics.
• Support new business initiatives & Authorized Participant on-boards.
• Work closely with Product development and Technology to ensure successful development and implementation of new products and product enhancements

Required Qualifications, Capabilities and Skills:

• Experience in operations, client service or custody.
• Excellent analytical & problem solving skills.
• Ability to complete multiple tasks accurately and in a timely manner.
• A strong team player with an ability to work in teams distributed across the globe.
• Experience in dealing with demanding client organizations and an ability to develop strong client relationships.
• Ability to move initiatives forward in a cross-functional and matrixed operations organizational model.
• Adaptability to a fast paced, consistently changing environment.
• Strong written and verbal communication skills with complimentary presentation skills