Digital Client Services - Business Analyst - Associate
Aumni
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Mumbai, Maharashtra, India
Posted on Jul 22, 2024
Job Description
Job Responsibilities
- Work with Line of Business (LOB) data owners to identify, understand, and deliver critical metrics to measure operational service performance and Client Experience (CX).
- Perform project analysis, including documenting business requirements, detailing issues and risks, and drafting business processes and data flows
- Perform data analysis, including data collection, synthesis, and translation of results into concrete metrics or deliverables
- Define data taxonomy and requirements for functional partners. Work with minimal direction/independently, keeping management informed of progress and escalating issues
- Assist in ad-hoc data-mining, data-representation and analysis as may be required by the business
- Understand current data architectures and leverage for measurement of success and identification of opportunities.
- Develop data driven insights into Client Service, including historical comparison, global variability, future trends and understanding of key drivers.
- Rapid prototypes to iteratively drive transformation agenda and validate impact to end-users.
- Own the strategic partnerships with expert analytics and technical teams to enhance our data and data analysis offering
- Work closely with data science, AI/ML and business teams to drive the end-to-end lifecycle of our products
- Partner with technology teams to ensure a successful deployment of analytics products
Required Qualifications, Skills and Capabilities
- Degree in a quantitative discipline, e.g., Engineering, Sciences, or similar in competitive BSc degrees.
- 7+ years of experience in financial services organization (Sell-side firm is a plus)
- Data analytics skills covering as a basis, but not limited to MS Excel, access database, Alteryx, Tableau for business and data analysis.
- Intermediate to Advanced SQL skills.
- Data literacy and comfort to engage with AI, Machine Learning partners for analysis tasks – python and R skills for data analysis is a plus.
- Able to work with non-specialists in a partnership model, conveys information clearly and creates a sense of trust with stakeholders.
- Practical experience with data analysis and comfort with rapid prototyping and experimental design.
- Ability to influence multiple stakeholders without direct authority.
This job is no longer accepting applications
See open jobs at Aumni.See open jobs similar to "Digital Client Services - Business Analyst - Associate" NEXT Frontier Capital.