CIB F&BM - Business Support Management - Invoicing Team member

Aumni

Aumni

Customer Service
Mumbai, Maharashtra, India
Posted on Jul 25, 2024

Job Description

Job Description

As the part of Business Support Management team, you will spend every day defining, refining, and delivering our commitment to meet the needs of our global business. The role provides an opportunity for an individual with a finance or operations background to hone their experience. Comprehensive training will be provided on the Business Support Management responsibilities, infrastructure, and policies. On an ongoing basis, a flexible and adaptable approach to the role will be required as the operations hub is built-out.

Role and Responsibilities

  • Effectively manage Invoice submissions by navigating across different payment systems like Concur, Ariba, SCDI, GSP, smartApproval, etc.
  • Collaborate with Regional leads, Corporate Accounts Payable teams and relevant Stakeholders from business as required to facilitate the invoicing processes.
  • Review data efficiently in compliance with the Global policy and procedures with an appreciation of the importance of process and a robust control framework
  • Identifies ways to improve processes/procedures to enhance quality and/or productivity.
  • Ability to take up additional projects and effectively lead them to completion.
  • Strong sense of client service and responsiveness coupled with judgment to show urgency when immediate follow up/ escalation is required.
  • Identifying and highlighting unusual, questionable transactions via the right channels to strengthen the control framework and ensure policy compliance.
  • Escalation Management – ensuring timely resolution of issues and risks and maintaining open lines of communication with all stakeholders.

Required qualifications, capabilities, and skills.

  • Bachelor’s degree (or equivalent experience)
  • Highly effective in communicating with colleagues at all levels across the organization.
  • Detail oriented with strong organizational skills; ability to manage multiple tasks simultaneously and prioritize work efforts.
  • A self-starter who consistently strives for excellence
  • Work independently whilst also operating effectively in a team-based environment.
  • Analyze and Identify process efficiencies.
  • Technical Proficiency across MS Office with advanced excel / data management.