Experience Research Senior Associate
Aumni
This job is no longer accepting applications
See open jobs at Aumni.See open jobs similar to "Experience Research Senior Associate" NEXT Frontier Capital.Job Description
Join our innovative, design-led transformation team and help us reimagine the customer experience.
As a talented senior UX researcher, you will use Design Thinking methodology to develop empathy for our product’s users. You will work closely with local and global multidisciplinary teams to deliver high quality, end-to-end research deliverables in a fast-paced environment. You will support the development of best-in-class digital products and services.
Responsibilities
Plan and execute UX research tasks to align with our product timelines
Advocate for user needs while understanding their connections to our business goals and desired outcomes
Create compelling, multimedia research artifacts that highlight insights, provide recommendations, inspire and direct design, and help shape product roadmaps
Collaborate with multidisciplinary teams of researchers, product and content designers, product managers, subject matter experts, and engineers
Organize and document research processes, operations, and outputs to share with other teams
Share knowledge with, educate, and influence stakeholders about UX research processes and best practices to optimize our operations and elevate our organization
Required
Bachelor's degree or higher in Interaction Design, User Experience (UX) Design, Service Design, Visual Design, Human-Computer Interaction (HCI), or related fields
3+ years of work experience in the UX research field, with at least some experience working on large and complex products
Samples of work demonstrating relevant experience (an online research portfolio or work sample links in résumé), especially on strategic UX research projects
Experience in planning and conducting different types of research including foundational, generative, and evaluative research at multiple points in the product development lifecycle
Deep understanding of the Design Thinking methodology, both as a practitioner and educator
Excellent verbal and written communication skills
Ability to communicate and document research findings through artifacts and presentations
Familiarity with UX research tools (UserTesting, Dscout, etc.)
Nice to have
Experience in planning and facilitating Design Thinking workshops
Familiarity with the financial domain
Familiarity with UX design tools such as Figma and the Adobe suite
The final officer title and job grade is at the discretion of the firm and will be discussed at the time of offer. It may be different than what is listed on the requisition based on candidate experience level.
This job is no longer accepting applications
See open jobs at Aumni.See open jobs similar to "Experience Research Senior Associate" NEXT Frontier Capital.