Partnering with mission-driven entrepreneurs to build Rocky Mountain technology companies of impact, utility, and value.

As a Lead Infrastructure Engineer at JPMorgan Chase within the INFRASTRUCTURE PLATFORMS team, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.

Job responsibilities

• Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team
• Leads initiatives to improve the reliability and stability of your team’s applications and platforms using data-driven analytics to improve service levels
• Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers
• Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise
• Acts as the main point of contact during major incidents for your technology and demonstrates the skills to identify and solve issues quickly to avoid financial losses
• Documents and shares knowledge within your organization via internal forums and communities of practice

Required qualifications, capabilities, and skills

• Formal training or certification on Infrastructure engineering concepts and 5+ years applied experience
• Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices with the ability to implement these practices within an application or platform
• Deep knowledge of networking protocols (BGP, Multicast, TCP/IP stack)
• Proficiency and experience in observability such as white and black box monitoring, SLO alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.
• Experience with troubleshooting common networking technologies and issues
• Drive to self-educate and evaluate new technology
• Ability to expand and collaborate across different levels and stakeholder groups

Preferred qualifications, capabilities, and skills

• Fluency in at least one programming language such as (e.g., Python, Java Spring Boot, .Net, etc.)
• Experience with Arista, Cisco, F5 and Fortinet devices
• Experience with network automation tools and techniques such as Ansible
• Experience with Corvil and wireshark