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Client Solution Architect Manager - Healthcare Payments

Aumni

Aumni

IT, Customer Service
Philadelphia, PA, USA
Posted on Monday, August 26, 2024

Job Description

Harness your technical expertise to shape innovative client solutions and bridge product capabilities with real-world challenges. Collaborate closely with diverse teams, be the catalyst for transformative client experiences, and redefine solution-oriented success.

As a Client Solutions Architect Manager in Healthcare Payments, you are an integral part of a team that innovates and supports the sales process for the technical adoption of comprehensive product solutions for clients with complex challenges. Leveraging your technical expertise in specific products and industries, you develop viable solutions that add value to clients, track how clients are using our products, and ensure results are realized.

Job responsibilities

  • Leads the configuration and modification of the firm’s products and solutions, often in partnership with Technology, to fit complex client use cases
  • Supports Sales in solutioning and mandating deal stages for pricing, pipeline planning, and account planning
  • Engages with technical members of client teams to deliver presentations and technical demonstrations on product capabilities and solutions
  • Identifies and defines development requirements for product design enhancements based on client feedback
  • Serve as a leader on the Client Solution Architecture team and within the broader Healthcare Payments organization, guiding the continued growth and development of solutions and driving internal process improvements
  • Support on-site customer sales meetings as required, up to 20%

Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise working across a related broad set of products
  • Demonstrated ability to apply a deep technical understanding to solution configurations in a specific domain
  • Experience supporting Sales in pricing, pipeline planning, and account planning
  • Experience working with clients in a technology field and interfacing with engineers
  • Extensive experience in healthcare or payments industry in a technical client-facing role (e.g., consulting, product delivery, enterprise implementation)
  • Excellent analytical strategic thinking and communication skills
  • Ability to articulate complex healthcare payments concepts clearly to varied audiences
  • Demonstrated curiosity and tenacity for solving complex business problems through technology
  • Effective at managing expectations, time, priorities and getting things done

Preferred qualifications, capabilities, and skills

  • Familiarity with patient accounting systems, revenue cycle solutions, or claims management systems
  • Bachelor’s degree or equivalent work experience