55ip Application Support Associate
Aumni
Job Description
Working at 55ip means standing at the intersection of finance and technology—and at the cutting-edge of wealth management!
As an Application Support Associate on the 55ip technology team, the mission of this role is to help lead a team of technologists toward supporting next-level solutions that will impact a fast growing business. The ideal candidate for this role has in-depth experience in design of support systems & processes, developing & mentoring a team of engineers and serving client requests. The candidate will employ latest technologies, data management, and security practices in all aspects of application support & monitoring. Critical thinking, clear communication, and collaboration will be key to the success of this role.
Job responsibilities:
- Support the application systems and the technologies associated with the daily operations of the business, in a timely manner, ensuring a reliable and scalable production environment.
- Responsible & accountable for triaging and escalating production issue causing outages.
- Adhere to processes, company policies, required to deliver high quality services to clients & partners.
Required qualifications, skills and capabilities:
- 5-7+ years of profession experience with at least 3 years in Production Support, DevOps, or Site Reliability
- Working knowledge in one or more general purpose programming languages such as Python, shell scripting
- Database server monitoring & administering skills, including intermediate-level understanding of SQL.
- Experience in supporting Web based applications (Nginx, WebSphere, Apache Tomcat, Mule)
- Understand source control techniques and/or familiar with Git / BitBucket
- Proficient in technology toolkits as ServiceNow, Jira, Splunk, Monitoring tools like Dynatrace, AWS Cloudwatch, Datadog, Geneos and job scheduling tools like Autosys and Control-M.
Preferred qualification, skills and capabilities:
- Degree in Computer Science or equivalent practical experience in related technical field.
- Strong understanding and knowledge of cloud services (SaaS, IaaS, PaaS), Web-based applications and IT infrastructure
- Advanced skills in monitoring & administering Linux systems. Exposure to Windows based system would be nice to have.