Client Service Senior Manager

Aumni

Aumni

Customer Service
Charlotte, NC, USA
Posted on Sep 24, 2024

Job Description

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area?

Working with complex Commercial loans and specialized products, serves as the primary liaison between the Business Relationship Manager (BRM) and Credit Coordinator (CC) with respect to entity review, collateral review, Commercial due diligence review and loan documentation for approved loans. Responsible for review of approval, determination and verification of due diligence to ensure loan will be closed in accordance with approval as well as preparation or coordination of preparation of appropriate customer/specialized loan documentation for new, renewal, & modification of loans. Independently identifies and manages vendor and documentation risk to the bank.

Job Responsibilities

  • Reviews Commercial credit application packages for adherence to credit policy and determination of appropriate due diligence necessary to ensure proper collateral position
  • Reviews approval to identify all the necessary requirements for post approval setup
  • Reviews the following: collateral insurance documents, outside counsel documentation for municipal and not for profit loans, business entity and organizational documents to include trust agreements, by-laws, good standing of business entities, and UCC searches, as required
  • Coordinates documentation and loan closings with Business Relationship Manager (BRM), Credit Coordinator (CC) Financial Advisor (FA), Outside Counsel and Bond Counsel. Participate in call with all parties to negotiate final documentation packages,
  • Coordinates obtaining or ordering and reviews: equipment valuations, flood checks, as well as other reports and information
  • Reviews real estate title work, valuation and environmental reports as well as purchase and lease agreements
  • Evaluates all reports and information received with respect to collateral evaluation & verification to determine if terms and conditions of the credit approval will be met.
  • Prepares the custom loan and compliance documentation necessary to protect the bank's interest, as necessary
  • Acts as peer coach and/or technical expert assisting others in completing job duties

Required qualifications, skills and capabilities

  • 3+ years Commercial loan experience
  • Advanced knowledge of loan documentation, & perfection of collateral, laws and regulations affecting appropriate due diligence
  • Advanced business process and procedure knowledge
  • Able to act independently in a high volume environment
  • Able to act as Subject matter expert on all collateral types and sub functions. Ability to support newly trained staff
  • Strong attention to detail and excellent communication skills
  • College degree or equivalent work experience

About Us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.