Branch Operations Lead - Simpsonville - Simpsonville, SC

Aumni

Aumni

Operations
Simpsonville, SC, USA
Posted on Sep 26, 2024

Job Description

Job Summary:

As a Senior Associate Data Owner in Home Lending, you will play a crucial role in promoting our firm's innovation by ensuring Home Lending data is well-documented, high-quality, and secure. You will oversee all data created, provisioned, or consumed in our business applications, supporting business intelligence, AI/ML training, advanced analytics and operations reporting. Collaborating with technology and business partners, you will ensure data is delivered in line with our quality and safety standards. Additionally, you will execute processes to identify, monitor, and mitigate data risks throughout the data life cycle, in compliance with our firm-wide policies and standards.

Job Responsibilities

  • Develop operational procedures for developing and delivering data in support of business operation, strategic objective and advance analytics goals.
  • Leverage subject matter expertise and key partnerships to define metadata and classifiers of data critical to their business area.
  • Define and document data requirements of key stakeholders to ensure understanding of data and its use across business and functions.
  • Partner with technology and business resources to ensure content and quality standards of data in their business area meet established requirements.
  • Execute processes and procedures in the product management lifecycle. Identify, monitor, and mitigate risks across the application and data lifecycle in their business area, such as risks related to protection, retention and destruction, storage, use, and quality.
  • Partner with technology and business resources to investigate root causes of data issues and provided recommendations for remediation.

Required Qualifications, capabilities, and skills :

  • 6+ years of industry experience in a data-related field.
  • Strong interpersonal and communication skills.
  • Analytical thinker with strong problem-solving skills.
  • Proven ability to execute via internal partnerships.
  • Structured thinker with good business acumen.
  • Technical knowledge of data management and governance practices.
  • Bachelor’s degree required.

Preferred Qualifications, capabilities, and skills :

  • Home Lending Mortgage Origination domain knowledge.
  • Knowledge of query or analytical programming languages.
  • Knowledge of cloud-based technologies.
  • Knowledge of ETL and DPL principles and data structures.
  • Knowledge of data life cycle and Area Product Management.
  • Technical knowledge of big data platforms, or data architecture.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.