Senior Home Lending Advisor - Phoenix Metro
Aumni
Phoenix, AZ, USA
Posted on Sep 26, 2024
Job Description
Step into the Project Manager role and drive execution and positively influence the transformation strategy.
As a Project Manager - Digital & Platform services - Program Execution - Vice President in Operations, you will work with management teams and have responsibility for supporting Transformation Strategy and critical high-profile transformation programs, driving delivery against business outcomes.
Job responsibilities
- Articulates our transformation strategy, progress, and impact in a way that resonates with and aligns with the overall firm and Digital & Platform Services objectives
- Co-creates materials for firmwide and Digital & Platform Services management reporting and maintains and tracks submissions and deadlines
- Manages an overall program and workstreams, produces and maintains project plans, RAID logs, and status reports
- Performs data and root cause analysis to define and resolve challenges. Gets involved in the detail when required to understand issues and steps to resolution
- Leads meetings and presentations at the operational and project level; works with program management to help prioritize work across impacted areas
- Identifies and influences the key stakeholders required to deliver the project work. Acts as an escalation point for wider stakeholder issues to make all parties aware of overall project impact, facilitating management decisions at the earliest opportunity
- Ensures stakeholders are aware and appraised of key developments; maintains living, evolving documentation to ensure there is clarity of both the status and next steps. Provides continuous feedback on plan status; shares information and ensures issues are escalated and addressed in a timely manner
- Facilitates and actively partakes in requirement walkthroughs with SMEs and key business users, obtains, reviews, and understands project requirements to effectively lead the project, assess risks and issues, actively help solve problems that arise, and ensures robust solutions are delivered to meet the specified business requirements
- Identifies, documents, and communicates risks and dependencies affecting deliveries; drives their resolution. Actively identifies, manages, and escalates Risks, Issues, and Dependencies, whilst continuing to own mitigation
- Demonstrates effective controls around the introduction of change and/or process improvements. Follows the prescribed WKO Change Management process. Delivers process change to an agreed plan in a controlled manner, providing input to Operating Model changes
- Grows understanding of in-scope businesses, firmwide strategy, and stakeholder environment to actively shape the operating model and challenge assumptions. Identifies opportunities to improve and streamline Governance and Control activities and drives through changes to implement those changes
Required qualifications, capabilities, and skills
- Ability to analyse information, connect the dots and articulate clear strategy, outcomes, and key messages
- Data-led thinking, analysis, and ability to communicate impact with data
- Previous experience of project requirements, project delivery process, business analysis, testing success factors, and implementation guidelines. Proficiency with key project management tools
- Effective communication skills, written, verbal & visualization, coupled with the ability to develop and communicate key messages appropriately at all levels of the organization, influence others & gain consensus
- Great attention to detail, a naturally inquisitive approach to problem solving, and a very high-quality bar
- A motivated, experienced initiative-taker approach with an excellent problem-solving mind-set - ability to drive a positive action orientated approach to define and broker solutions and resolve conflict across teams. A collaborator, able to work effectively as part of a hardworking, close-knit team. Result oriented attitude. Ability to be flexible, work to tight deadlines and prioritise work
- Ability to work with large data sets and establish trends to form and validate process decisions
- An understanding of DDS processes and systems or equivalent Document Services experience at another organization would be advantageous
- Bachelor’s degree or equivalent, professional project management certification (e.g., PRINCE 2) or equivalent work experience
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.