Trade Support Analyst
Aumni
This job is no longer accepting applications
See open jobs at Aumni.See open jobs similar to "Trade Support Analyst" NEXT Frontier Capital.IT, Customer Service
bournemouth, uk
Posted on Oct 7, 2024
Job Description
Are you ready to be at the heart of the action in the financial world? This opportunity is for you!
As a Trade Support Analyst within our dynamic trading team, you will serve as a vital resource for the front office and client-facing stakeholders. You will act as the liaison between the business, technology, control partners, and operations. Your role includes the investigation of inquiries, monitoring trade execution flows, trade reconciliations, and the fundamental understanding of our trading platforms and systems. You must be able to provide and communicate solutions (in person, by phone, and by email) in a fast-paced, high-pressure environment.
Job responsibilities
- Provides end-to-end trade flow support across all product channels globally
- Monitors ongoing support needs to address changes and gaps
- Drives continuous improvement efforts, while reducing risk across all touch-points in the trade path
- Ensures the accurate and timely escalation and resolution of all inquiries
- Addresses ad hoc queries from operations, technology, and the front office
- Facilitates training for new application users
- Works with the business, technology, and operations to determine priorities, schedule of releases, and detail of the requirements for future enhancements/products
Required qualifications, capabilities, and skills
- Relevant financial industry experience
- In-depth knowledge of Excel, PowerPoint, and Internet technologies
- Highly disciplined, a self-starter, and able to execute on assignments independently
- A team player who demonstrates work ethic and consistently demonstrates a high-level of professionalism
- Attention to detail with superior written, verbal, and problem-solving skills
- Excellent organizational and time management skills
- Ability to communicate with all levels within the Line of Business
- Strong capacity for operating in a flexible, dynamic environment where creative and strategic thinking is required
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
This job is no longer accepting applications
See open jobs at Aumni.See open jobs similar to "Trade Support Analyst" NEXT Frontier Capital.