Collections Manager II - Fraud
Aumni
Job Description
The Machine Learning Center of Excellence (MLCOE) is a world-class machine learning team which continually advances state-of-the-art methods to solve a wide range of real-world financial problems using the company’s vast and unique datasets. Strategically positioned in the Chief Technology Office, our work spans across all of J.P. Morgan’s lines of business including Corporate & Investment Banking, Asset Wealth Management, Consumer & Community Banking, and through every part of the organization from front office sales and trading, to operations, technology, finance and more. With this unparalleled access to the firm, this role offers a unique opportunity to explore novel and complex challenges that could profoundly transform how the firm operates.
As a Machine Learning Scientist within the MLCOE, you will apply sophisticated machine learning methods to a wide variety of complex domains within natural language processing, large language models, speech recognition and understanding, reinforcement learning, and recommendation systems. You must excel in working in a highly collaborative environment with their MLCOE mentors, business experts and technologists in order to conduct independent research and deploy solutions into production. You must have a strong passion for machine learning, solid expertise in deep learning with hands-on implementation experience, and invest independent time towards learning, researching, and experimenting with innovations in the field. Learn more about our MLCOE team at jpmorgan.com/mlcoe.
Our Summer Associate Internship Program begins in June, depending on your academic calendar. Your professional growth and development will be supported throughout the internship program via project work related to your academic and professional interests, mentorship, an engaging speaker series with our senior leaders and more. Your project will have direct impact on JPMorgan’s businesses, will be integrated into our product pipelines, or be part of published research in top AI/ML conferences. Full-time employment offers may be extended upon successful completion of the program within our hybrid work model.
Job responsibilities
- Research and explore new machine learning methods through independent study, attending industry-leading conferences, experimentation and participating in our knowledge sharing community
- Develop state-of-the art machine learning models to solve real-world problems and apply it to tasks such as natural language processing (NLP), speech recognition and analytics, time-series predictions or recommendation systems
- Collaborate with multiple partner teams such as Business, Technology, Product Management, Legal, Compliance, Strategy and Business Management to deploy solutions into production
Required qualifications, capabilities, and skills
- Enrolled in a PhD or MS in a quantitative discipline, e.g., Computer Science, Electrical Engineering, Mathematics, Operations Research, Optimization, Data Science, or related fields, or equivalent research or industry experience,
- Expected graduation date of December 2025 through August 2026
- Solid background in NLP, large language models, speech recognition and modelling, or personalization/recommendation. Familiarity with state-of-the-art practice in these domains
- Proficient in Python, and experience with machine learning and deep learning toolkits (e.g., TensorFlow, PyTorch, NumPy, Scikit-Learn, Pandas)
- Scientific thinking, ability to design experiments and training frameworks, and to outline and evaluate intrinsic and extrinsic metrics for model performance aligned with business goals
- Solid written and spoken communication to effectively communicate technical concepts and results to both technical, and business audiences
- Curious, hardworking, detail-oriented and motivated by complex analytical problems
- Ability to work both independently and in highly collaborative team environments
Preferred qualifications, capabilities, and skills
- Strong background in Mathematics and Statistics
- Familiarity with the financial services industries
- Published research in areas of natural language processing, deep learning, or reinforcement learning at a major conference or journal
- Ability to develop and debug production-quality code
- Familiarity with continuous integration models and unit test development
- Published research in areas of natural language processing, speech recognition, reinforcement learning, or deep learning at a major conference or journal
About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.