APAC Talent Acquisition Operations Specialist
Aumni
Job Description
Build your career in HR as Operations Specialist. Be the catalyst to ensure precision, offer solutions, and excellent control environment to New Joiners.
As an HR Talent Acquisition Operations Specialist in APAC Talent Acquisition, you deliver a best in class, simplified, and personalized experience to current and future employees in support of their HR needs. You interact with all employee types at various levels on a range of topics and/or issues using strong attention to detail, thoughtfulness, and empathetic support. You adhere to company policy and guidelines in support of our mission to make dreams possible for everyone, everywhere, every day. You will play a key role in ensuring that new joiners and internal transfer across 16 APAC countries have a best-in-class onboarding experience. Based in Hong Kong, you will be a subject matter expert in regional hiring and onboarding processes and regulations and responsible for delivering exceptional client service, cross-functional support and quality monitoring.
Job responsibilities:
- Partner with local and Regional Recruiters, Local HR, Regional Onboarding Teams and other offshore teams to deliver a seamless offer and onboarding process that provides a first-class experience for new joiners in APAC
- Ensure that data integrity is monitored and maintained for all systems / processes in the Talent Acquisition and Onboarding process
- Contribute to regional and local projects, including on-site local or virtual orientation programs
- Be a subject matter expert (SME) for the onboarding process in the APAC region and local regulatory requirement, drive process enhancement, automation initiatives and simplification to enhance efficiency
- Execute controls in support of regulatory requirements and particulate in any project or mitigation, as required
- Partner with the internal and external teams to provide on-site support for Hong Kong offer and onboarding activity including visa permit application process
- Support any local HR team initiatives
Required qualifications, capabilities, and skills:
- Bachelor’s degree in Human Resources or related field with at least 3 years professional experience
- Excellent written/verbal communication and influencing skills
- Demonstrates a proactive approach to identify and resolve issues, taking ownership from escalation through to resolution
- Time management skills coupled with the ability to organize and prioritize in a fast paced environment. Ability to deliver results and meet deadlines under pressure are critical.
- Exceptional attention to detail and ability to follow and understand complicated process
- Excellent senior stakeholder management, able to manage challenging client interactions independently
- Good team players locally and virtually. Open minded and has flexibility to manage changes.
Preferred qualifications, capabilities, and skills:
- Experience in automation tools like PowerQuery or Alteryx, creating management reports, presentations, project management skills would be advantageous