Product Delivery Associate - Trust & Estates
Aumni
Job Description
Play a crucial role in transforming ideas into functional products, while navigating through complex challenges. Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning.
- Supports delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies
- Drive technology development through use of agile methodologies. Create and refine JIRA stories and maintain backlog
- Ensure a positive user experience by triaging and escalating production issues; and proactively recognizing and responding to emerging and potential issues.
- Identify, assess and document business requirements; propose creative solutions that balance technical solutions and limitations of the platforms against business priorities
- Facilitate implementation of new functionality through project management, training sessions, and the development of training manuals to ensure projects move seamlessly into the BAU environment
- Documents blockers and impediments to aid with dependency management and resource availability
- Establish relationships with key functional areas within JPMorgan to support the development and ongoing delivery of T&E solutions (Technology, Operations, Risk,etc)
- Collaborates with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timelines
- 5+ years of experience or equivalent expertise in product management, project management, or a relevant domain area
- Excellent communication and presentation skills as well as strong Microsoft Office skills with proficiency in Excel, Word, Visio, and PowerPoint
- Drive data reporting to Senior Management (recurring and ad-hoc)
- Familiarity with managing a SharePoint site
- Proficiency in excel and ability to manage large amounts of data
- Exposure to operational management and change readiness workstreams
- Experience in Agile Methodology - Ability to write user stories representing business requirements, and test new products or product enhancements
- Excellent interpersonal skills with the ability to successfully engage and influence a broad range of individuals across businesses lines and key support functions
- Experience in wealth management, private banking, investments, and/or trusts and estates
- Experience in supporting large scale transformation, operational risk management, and/or efficiency programs