Japan Custody Client Facing Operations Manager - Vice President
Aumni
Operations
Japan
Posted on Jul 8, 2025
Japan Custody Client Facing Operations Manager - Vice President
Japan
Job Information
- Job Identification 210642049
- Job Category Client Service Delivery
- Business Unit Commercial & Investment Bank
- Posting Date 07/07/2025, 11:31 AM
- Locations Marunouchi 2-7-3, Chiyoda-ku, Tokyo, JP-13, 1006432, JP
- Job Schedule Full time
Job Description
Are you looking for an exciting opportunity to engage with clients and grow your career with one of the world’s largest financial institutions? This is a unique opportunity for you to join our Securities Services Operations team where we are in charge of delivering investor solutions that help clients protect their portfolios, optimize their efficiency and maximize opportunities in diverse global markets.
As a Custody Client Facing Operations Manager in Japan, you will lead a team to oversee Custody operations and collaborate with stakeholders across Asia Pacific, driving excellence and innovation in client services.
Job Responsibilities
- Lead and manage the Custody Client Facing Team in Tokyo, Japan
- Establish strong connections with Manila Corporate Center teams supporting Asia Pacific processing
- Oversee the Custody operations including; client facing operational interaction, custody trade & FX processing, asset servicing, cash processing, custody settlements and transition management
- Partner with key stakeholders across Product, Technology, and Business Control and collaborate with Operational Risk, Compliance, and Audit teams
- Engage with global and regional Securities Services operational teams
Required qualifications, capabilities, and skills
- Minimum of 10 years of experience in an Operations function within a Corporate and Investment Banking business
- Proven experience in leading large teams, complex processes and full end-to-end knowledge of all Custody services (Trade, FX & Cash processing, Asset Servicing, Settlements, Tax, Client Service)
- Build strong relationships with internal stakeholders and clients to understand client behavior and requirements as well as successful leadership and staff development including attracting and developing top talent
- Experience in dealing a difficult conversation with external clients and counterparties
- A track record of working in a dynamic changing environment with the experience of learning, documenting and implementing new processes efficiently
- Capacity to multi-task, manage time effectively and work under pressure and to fixed deadlines with attention to detail in a fast paced environment
- Able to articulate and clearly document business goals, strategies, operating models, functions and activities along with excellent oral and written communication skills to management, clients and colleagues
- Fluent in Japanese verbally and in writing
Bachelor’s degree
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
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