Product Manager - Digital Channel - Customer Engagement
Aumni
Product Manager - Digital Channel - Customer Engagement
Job Information
- Job Identification 210657438
- Job Category Product Management
- Business Unit Consumer & Community Banking
- Posting Date 09/15/2025, 09:10 AM
- Locations 411006 Raheja Woods, Kalyani Nagar Road, Pune, IN-MH, 411006, IN
- Job Schedule Full time
- Job Shift Day
Job Description
Area Product Ownership for Customer engagement
- Experience in Travel Domain / Ecommerce is a huge advantage
- Experience with on Email communication strategy , Marketing technologies is a plus
Job responsibilities
- Define and execute the product vision and strategy for the entire Application Platform portfolio
- Partner with engineers and peers within Chase Travel to align initiatives with overall business objectives
- Build and maintain relationships with key technology stakeholders
- Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
- Establish metrics and KPIs to measure developer satisfaction, adoption, and business impact
- Oversee the entire product lifecycle from ideation to launch
- Helping the scrum/product development team achieve each sprint’s goals.
- Ownership of N+2 sprint planning , readiness & grooming.
- Preparing new ideas/ concepts for Intake
- Informing stakeholders and customers about the product’s status.
- Collaborate with various QUAD partners ( Tech, Design, Data & Product)
Required qualifications, capabilities, and skills
- As a product owner, possess 10+ years of experience.
- Extensive knowledge of Email Communication platform like Sendgrid, AWS Pinpoint or equivalent
- Knowledge of Marketing technology stack
- Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Expertise in executive stakeholder management
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.