Site Reliability Engineer II (Payments)
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Site Reliability Engineer II (Payments)
Job Information
- Job Identification 210673796
- Job Category Software Engineering
- Business Unit Commercial & Investment Bank
- Posting Date 2025-10-07, 02:08 p.m.
- Locations 200 Capital Dock, 79 Sir John Rogerson'S Quay, Dublin, D02 RK57, IE
- Job Schedule Full time
- Regulated role: Fitness and Probity Regime Ireland (CF/PCF)? No
Job Description
As a Site Reliability Engineer at JPMorgan Chase within the Commercial & Investment Bank's Merchant Services Technology division, you will use technology to solve business problems and leverage software engineering best practices as we strive towards excellence. This role often works independently to execute small to medium projects, but you’ll also have the opportunity to collaborate with cross functional teams to continually improve your level of knowledge about JPMorgan Chase’s business and relevant technologies.
Job responsibilities
- Engage in the design, evaluation, and testing of the Payment platform's resiliency. This is a hands-on engineering position where you will actively participate in every stage of the process.
- Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects by yourself
- Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering
- Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root
- Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code
- Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis
Required qualifications, capabilities, and skills
- Expertise in reliability, scalability, performance, resiliency, security, enterprise system architecture, toil reduction, and other site reliability best practices, with the capability to apply these practices effectively within an application or platform.
- Ability to code in at least one programming language (Python/JavaScript/React/Angular/Java)
- Experience maintaining a Cloud-base infrastructure
- Familiar with site reliability concepts, principles, and practices
- Familiar with observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
- Emerging knowledge of software, applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)
- Emerging knowledge of continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
- Emerging knowledge of common networking technologies
- Ability to work in a large, collaborative team and demonstrates the willingness to vocalize ideas with peers and managers
- Understanding of how to prioritize and adjust work plans to adapt to changes in assigned responsibilities and projects
- Eagerness to participate in learning opportunities to enhance one’s effectiveness in executing day-to-day project activities
- Ability to demonstrate and apply existing and new system processes, methodologies, and skills to contribute to the development of systems
Preferred qualifications, capabilities, and skills
- Hands-on experience with cloud-native technologies
- General knowledge of Payment platform in financial services industry
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