Operations KYC Global Lead
Aumni
Key Responsibilities:
Leadership & Team Oversight
- Directly manage and mentor the WKO FinCEN Pod coordinators and their team, providing strategic guidance and support.
- Set clear goals and performance standards for the team, ensuring alignment with organizational objectives.
- Foster a collaborative, high-performance culture focused on continuous learning and development.
Regulatory Expertise, Risk Management & Controls
- Serve as the organization’s subject matter expert on FinCEN CDD Rule requirement.
- Oversee the development, implementation, and maintenance of FinCEN-related operational procedures.
- Monitor regulatory changes and proactively update internal processes to ensure ongoing compliance.
- Collaborate with cross-functional teams to address FinCEN-related matters, providing support and actively looking for solutions, maintaining a regulatorily compliant environment.
- Ensure best practices are followed by the WKO FinCEN Pod, leading risk assessments and internal exams to identify, evaluate, and mitigate compliance risks.
Stakeholder Engagement - Act as the primary liaison with senior management, Controls team, and other stakeholders on FinCEN-related matters.
- Oversee the design and delivery of training programs to enhance broader WKO and stakeholders' (such as business partners) knowledge of FinCEN regulations and compliance practices.
- Promote professional development and continuous improvement within the WKO FinCEN Pod.
Qualifications & Requirements:
7+ years of experience in KYC, AML, or regulatory compliance, with at least 3 years in a leadership role.
In-depth knowledge of FinCEN regulations, AML frameworks, and risk management principles.
Proven experience managing and developing high-performing teams.
Strong analytical, problem-solving, and decision-making skills.
Excellent communication and interpersonal abilities, with experience engaging senior stakeholders.
High level of integrity, professionalism, control-mindset and attention to detail.
Ability to work independently and drive results in a dynamic, fast-paced environment.
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
We are seeking an experienced and strategic Operations Manager to lead globally the WKO FinCEN Pod, a ringfenced team specialized in the requirements of the Customer Due Diligence (CDD) rule, issued by FinCEN in 2016. This role is responsible for defining the practices to comply with the CDD Rule, aligned to Policy guidance, ensuring robust regulatory compliance and effective risk management - effectively being the Process Owner. The chosen person will manage a team located in 2 regions: Hyderabad, India and Buenos Aires, Argentina; being expected to lead driven by JPM's Manager Expectations of Drive Sustained Performance for the Enterprise, Build & Cultivate High Performing Teams, and Develop Individuals for Impact & Growth. The ideal candidate will possess deep expertise in FinCEN regulations, AML frameworks, and team leadership, with a proven ability to drive operational excellence and foster a culture of compliance. The scope of the role is the LOBs CRE, C&SI and CIB.