Product Manager - Card Authorization
Aumni
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Card Authorizations team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
- Collaborate with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery.
- Architect business solutions that align with strategic objectives, ensuring that product development is integrated with business goals and processes.
- Conduct detailed business analysis to identify and document business requirements, processes, and solutions.
- Build strong relationships with Product, Technology, Data, and Business partners, setting clear expectations and providing excellent written and verbal communication. Work closely with engineering leads and technical directors.
- Maintain a deep knowledge of area product vision, strategy, roadmap, technical, and operational aspects. Develop and maintain business architecture and capabilities models that reflect the product’s strategies and goals.
- Facilitate workshops and meetings to gather requirements, drive consensus, and analyze business needs.
- Monitor industry trends and best practices to ensure the organization remains competitive. Develop and maintain documentation related to business architecture, processes, and business analysis findings.
- Monitor Jira hygiene and enforce Jira standards, tracking IT and non-IT work.
- Manage product roadmap to align with the product budget and ensuring team availability.
- Support the Agility Lead in driving continuous improvement across the team to drive efficiencies and improve the overall effectiveness of agile.
Required qualifications, capabilities, and skills
- Proven experience as a Business Architect, Business Analyst, or in a similar role, with 3+ years of experience or equivalent expertise in product management or a relevant domain area.
- Strong understanding of business processes, systems, and technology, with experience in banking and payments domain.
- Excellent analytical and problem-solving skills, with the ability to conduct detailed business analysis and communicate effectively with stakeholders at all levels.
- Ability to create and maintain relationships with a wide range of stakeholders throughout the firm.
- Experience with business modeling tools, methodologies, and business analysis techniques.
- Strong project management skills and the ability to manage multiple projects simultaneously.
- BS/BA degree or equivalent experience, with expert knowledge in all business processes across an entire line of business, as well as expertise in other lines of business and technology disciplines.
- Strong understanding of firmwide risk and controls, and global and line of business project and program management standards and methods.
- Experience working with high-performing teams in complex program execution, with a strong understanding of Waterfall and Agile methods.
- Open to change, with the ability to quickly learn new processes and adapt in a fast-paced environment.
- Self-starter with strong initiative, and ability to manage multiple projects simultaneously
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Be a leader committed to understanding customer needs with your advanced knowledge of product development, design, and data analytics