Senior Product Associate
Aumni
As a Senior Product Associate within the Customer Acquisition & Marketing Platforms team, you will play a key role in leading our development teams in product backlog definition and refinement, influencing how the team solves problems, and delivering the right solutions with an Agile mindset focused on customer centric outcomes.
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Leverages knowledge around kafka events, its capabilities and opportunities to define innovative solution to deliver outcomes that promotes self-service and automation
- Maintains a deep understanding of kafka event based architecture, its features and its ecosystem in the Account opening context
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
- Communicate effectively and frequently by being vocal and sharing the product vision with the teams and articulate the questions and answers needed to build the right features
- Be a center for knowledge and take your deep curiosity about the digital experience space and a desire to connect that curiosity and knowledge to the teams that can effect change
- Be a Technical and Customer Problem Solver by asking questions and defining the problem and where our event store and lifecycle management sits in the account opening ecosystem. Understand the technologies and approaches in use and those we should be using to drive our objectives for these technical products
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle and expertise in agile methodologies
- Working experience & deep understanding of subjects like kafka topics, schemas, topics, metadata and lifecycle management using events
- Experience in tools like schema registry, kafka streams, event driven architecture and ecosystem tools
- Experience (leading) in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Knowledge of web page development, troubleshooting, and service interaction
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Demonstrated prior experience working in a highly matrixed, complex organization
- Understanding of Kafka / event based architecture concepts, working experience a major plus
- Product management, problem solving, platform products
- Software development experience a plus (front end technologies: JavaScript, Angular, React, etc.)
- Data management capabilities and experience with tools like Splunk and Adobe Analytics
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Promote innovation by analyzing customer needs, boosting product development, and refining offerings through user research.