Control Manager- Vice President
Aumni
This is a senior leadership role accountable for the Quality Assurance function and the integrity of the control environment across Global Supplier Services. The role requires sound judgment, strong stakeholder engagement, and disciplined execution to support regulatory and firm expectations.
As a Control Manager - Vice President, in Global Supplier Services, you will lead the Quality Assurance function with responsibility for designing, executing, and maintaining a robust end‑to‑end control framework. You will partner closely with business, risk, and control stakeholders to identify control issues, oversee timely remediation, and promote a strong and sustainable control environment across in‑scope processes.
Job Responsibilities
Execute and architect a visionary quality assurance and control management strategy that seamlessly integrates with the organization's risk management frameworks and strategic business objectives, ensuring a robust and disciplined control environment.
Provide strategic leadership to the team in conducting in-depth risk analyses, identifying control issues, performing root cause analyses, and implementing effective remediation strategies to mitigate risks.
Cultivate and maintain strategic relationships with a diverse group of stakeholders to ensure alignment on risk and control priorities and initiatives, fostering collaboration and consensus across the organization.
Leverage exceptional communication and influence to manage stakeholder relationships effectively, driving transformative control projects that enhance the organization's risk posture.
Direct the analysis of program-related data (e.g., KRI/KPI) and develop insightful, data-driven reports to inform and support high-level strategic business decisions.
Ensure the highest standards of accuracy and transparency in the systematic documentation and reporting of Quality Assurance testing outcomes and risk assessments.
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Inspire and mentor the QA and Controls Team, fostering a culture of continuous improvement, innovation, and operational excellence, and empowering team members to achieve their full potential.
Required Qualifications, capabilities, and skills
Bachelor’s degree or equivalent work experience
Minimum 8 years of financial services experience in Risk and Control Management, Quality Assurance, Compliance, or Audit
Deep expertise in control and risk management concepts, with the capability to design, develop, and critically evaluate comprehensive risk management frameworks and strategies in collaboration with business leaders.
Visionary and innovative leader who takes ownership and drives transformative change, utilizing cutting-edge technologies and methodologies to enhance organizational effectiveness and achieve strategic objectives.
Extensive experience in leading and thriving within dynamic, fast-paced environments, demonstrating exceptional communication skills both in writing and verbally, with the ability to articulate complex concepts to diverse audiences.
Proven track record of strong leadership capabilities, with significant experience in navigating and managing matrix-reporting work environments, fostering collaboration and alignment across multiple teams and functions.
Exceptional interpersonal skills, with the ability to build and maintain strategic relationships, coupled with superior time management and multitasking abilities to effectively prioritize and drive initiatives.
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Advanced proficiency in leveraging Microsoft Office Suite (Word, Excel, PowerPoint, Visio) to create impactful presentations and reports that support strategic decision-making
Preferred Qualifications, capabilities, and skills
In-depth knowledge of CORE, Operational Risk, and Controls, with a strong understanding of their application in quality assurance and risk management
Exceptional research and writing skills, along with expertise in deck design and presentation, enabling clear and impactful communication of complex information
Proficiency in essential tools such as Alteryx, Tableau, RPA, UiPath, Python, MSSQL Server, JIRA, and GIT, with the ability to leverage these technologies to enhance quality assurance processes
Ability to translate complex business and functional challenges into conceptual analytical and automation technical architectures, driving innovative solutions
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Lead and strengthen the quality assurance and control framework by driving risk identification, remediation, and automation.