Payment Lifecycle Analyst
Aumni
As a Payment Lifecycle Analyst within Payments Operations, you will play a pivotal role in ensuring the smooth transfer of funds between various parties while enhancing our payment operations framework. You will leverage your knowledge of automation technologies and systems architecture to process payments across various products and parties. Your responsibilities include identifying and resolving issues, making decisions guided by established practices, and contributing to short-term operational goals. You will engage with stakeholders, manage projects, and spur continuous improvement initiatives, building strong working relationships with internal lines of business. Your ability to understand and apply cybersecurity controls, anti-fraud strategies, and data analysis techniques will be key to your success in this role.
Job responsibilities
- Ensure processing electronic, manual transactions and reconciliations
- Monitor and ensure timely and accurate processing of transactions, in accordance with established policies and procedures.
- Implement and maintain robust controls and procedures to mitigate operational risks, prevent errors.
- Timely mail correspondence with internal and external clients.
- Collaborate with cross-functional teams, including Tech, Relationship Manager, Treasury for efficiency and effectiveness in day to day operations
- Follow escalations matrix for identified issues.
- Assist in issue resolution and providing incident report in case of errors.
- Identify training and development needs for team members to enhance their skills and capabilities.
- Be a back-up for other processes within the department.
- Perform product verification tests (PVTs) on the system as and when required.
Responsible for running assigned for process improvements projects.
- Bachelor's/ Post Graduate degree in finance, accounting, business, or related field.
- Minimum of 5 years of experience in cash operations, payments processing, or financial services.
- Strong knowledge of payment processes, payment systems, and regulatory requirements in the APAC region.
- Effective communication and interpersonal skills, with the ability to collaborate with diverse stakeholders at all levels.
- Demonstrated ability to drive process improvements, optimize operational efficiency, and ensure adherence to compliance standards.
- Strong organizational and prioritization skills, detail-oriented, and strong interpersonal skills
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Join a team shaping the future of digital payments and drive your professional growth.