Metrics & Reporting Senior Associate
Aumni
Wilmington, DE, USA
The firmwide Regulatory Learning team works closely with the Lines of Business (LOB)/Functions and Compliance Subject Matter Experts (SME) to identify, design, and deliver appropriate learning solutions to JPMorganChase stakeholders and workforce members globally across the firm, and to measure outcomes and impacts of the learning solutions. This position demands a candidate with exceptional analytical, organizational, project management and communication skills, along with the ability to work autonomously following initial guidance. You will collaborate and liaise with both internal and external Regulatory Learning stakeholders, as well as cross-functional teams such as Compliance, Risk, and Technology, to fulfil your daily responsibilities. Our primary objective is to equip Lines of Business (LOBs) and Functions with the essential tools and comprehensive reporting to assist employees in completing mandatory Compliance Training promptly, thereby safeguarding the firm by mitigating risks associated with non-compliance.
As a Metrics and Reporting Senior Associate within the Regulatory Learning Metrics and Reporting Team, you will be leading strategic reporting initiatives. In this role, you will be responsible for driving the development of innovative reporting processes and conducting comprehensive data analytics to inform decision-making. You will lead efforts to support ongoing Compliance Training reporting projects and initiatives, ensuring they align with organizational goals and regulatory requirements. Your leadership will also extend to managing and executing processes that support the Compliance Training Violations Program, as well as overseeing the creation and maintenance of Tableau operational reporting dashboards. Your ability to lead cross-functional teams and collaborate with stakeholders will be crucial in achieving success in this role.
Job responsibilities
Lead the development and execution of strategic reporting enhancements by facilitating daily scrum meetings, including setting agendas and managing follow-ups, and prioritizing any backlog.
Lead / Participate in the development, testing, and implementation of compliance training strategic reporting solutions
Coordinate, execute, and document User Acceptance Testing (UAT), and manage requirements and testing for reporting enhancements within the Regulatory Learning Metrics Reporting Tool (RLMRT)
Execute the Violations Program and Control Committee processing, encompassing metrics analysis with insightful commentary, escalation and forecasting of Violation Program corrective actions
Aid in the development of strategic processes to support compliance with the firm’s Violation Framework requirements
Manage generation of operational reporting on an ongoing basis
Conduct data analytics to enhance the evolution of strategic reporting initiatives
Provide expertise in the creation, support, and maintenance of SharePoint sites for the Regulatory Learning team
Act as a trusted point of contact with Compliance and the Line of Business for Compliance Training reporting needs
Partner with the manager, as well as lead, training reporting projects
Required qualifications, capabilities, and skills
Experience in Data Analysis: Minimum of 3 years of experience in data analysis, with strong analytical skills to interpret and translate data into actionable insights
Stakeholder and Customer Management: At least 3 years of experience managing relationships with customers or stakeholders, demonstrating proven relationship management skills
Communication and Presentation: Excellent verbal and written communication skills, with the ability to effectively present information and articulate key messages to all levels of management
Initiative and Self-Motivation: Self-starter with the ability to use initiative to interpret data to tell a story
Project Management and Organization: Strong organizational skills with the ability to manage multiple tasks and projects simultaneously in a fast-paced environment
Leadership and Influence: Demonstrated leadership in managing multiple projects and influencing teams globally
Technical Proficiency: Strong proficiency in Microsoft Office applications (Word, Excel, Teams)
Attention to Detail and Control Mindset: Strong attention to detail to support accuracy and precision in data analysis and report generation
Judgement and Decision-Making: Excellent judgement and decision-making skills, with the ability to analyse complex situations and provide strategic solutions
Preferred qualifications, capabilities, and skills
Reporting and Analytics Tools: Experience with Business Objects, Alteryx and Tableau
Data Visualisation and Analysis Tools: Proficiency in data analysis and visualisation tools to enhance reporting and insights
Process Improvement: Experience in process improvement initiatives to enhance training reporting
Cross-Functional Collaboration: Experience in cross-functional collaboration to drive seamless communication and synergy across diverse teams
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Promote the firm's global Compliance and Regulatory learning agenda by managing Regulatory Learning with our dynamic team!