Rewards Product Delivery Vice President - Delivery Manager

Aumni

Aumni

Product

Wilmington, DE, USA · New York, NY, USA

Posted on May 21, 2026

This role requires exceptional organization, clear and timely communication, proactive initiative, sound judgment, and the ability to coordinate across multiple stakeholders. The ideal candidate is motivated to deliver measurable value to the firm. Success depends on maintaining and continually strengthening a robust, consistent supplier control environment aligned with internal JPMC policies, standards, and expectations.

The candidate should demonstrate a methodical and structured approach to vendor management and project management, display a keen attention to detail, demonstrate a focus on quality, high energy, and adaptability in our fast-paced, deadline-driven environment. This individual must excel in a team setting, be a strong collaborator, and represent the organization with professional courtesy and expertise, consistently delivering impeccable work.

  • Bachelor’s degree or Masters degree with major in accounting, finance or economics, business administration, risk management or equivalent experience is preferred

  • 8+ years of financial service experience in vendor management / supplier oversight, controls, risk management, or compliance-related functions preferred

  • Candidates should be action oriented with a focus on results, display strong analytical skills, be able to assess and clearly articulate complex ideas and possess creativity

  • Strong interpersonal, communication skills (both oral and written) are required as the role will interact with JPMC and Supplier personnel at various levels

  • Strong proficiency in Microsoft Office

Ideal candidates would be able to do the following:

  • Cultivate professional relationships across a matrixed environment

  • Understand key business functions / knowledge of regulations surrounding business and vendor management

  • Communicate/ present effectively to stakeholders and partners

  • Demonstrate exceptional interpersonal skills including collaboration and relationship building

  • Work autonomously managing competing priorities to achieve the most effective result and able to make subjective and informed decisions based upon output

  • Evaluate the operating effectiveness of management and business processes of the supplier organization, making recommendations as necessary

  • Ability to collaborate with JPMC Product and Tech teams to discuss / recommend new functionality to enhance the existing customer experience

  • Proactively monitor supplier adherence to contractual requirements, policies and procedures and analyze and communicate impact of risks and losses (actual and potential)

  • Participate in, and where needed, implement cross functional initiatives to drive change


Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans


Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.

This person will support Delivery Manager responsibilities as aligned to Corporate Third Party Oversight (TPO) standards for the Rewards and Benefits Supplier population. This candidate will lead new and ongoing initiatives from inception to completion and work behind the scenes to seamlessly execute on deliverables required for TPO compliance and the Rewards Product teams.