Know Your Customer: NA Market Analyst
IT, Customer Service
Buenos Aires, Argentina
Job summary
As a Know Your Customer (KYC) Analyst in Client Onboarding and Know Your Customer, you will perform Know Your Customer reviews and documentation analysis to support customer renewals, remediation, and amendments while applying applicable regulatory and internal requirements. You will maintain accurate client records, progress cases to approval, and partner with stakeholders to resolve issues and deliver results within required timelines.
Job responsibilities
- Perform Know Your Customer reviews and analyze client documentation to support renewals, remediation, and amendments for existing customers
- Identify and apply relevant regulatory requirements across applicable jurisdictions and internal procedures
- Execute anti-money laundering and Know Your Customer policies and internal procedures in line with local and global standards
- Complete reference data setup and maintenance activities to support client onboarding and lifecycle events
- Respond to business inquiries and advise stakeholders on onboarding requirements, status, and outstanding items
- Conduct quality control checks to help ensure client records are complete, accurate, and compliant with applicable requirements
- Maintain and update standard operating procedures to reflect current processes and controls
- Partner with Legal, Compliance, Internal Controls, Technology, Client Services, and regional and global onboarding teams to resolve issues and progress cases
- Track and follow up on pending documentation by coordinating with internal teams and stakeholders
- Support special projects and process improvement initiatives, as required
Required qualifications, capabilities, and skills
- Bachelor’s degree or equivalent university degree
- Advanced verbal and written English proficiency, with the ability to communicate formally in English on a daily basis
- 2 years of relevant professional experience
- Demonstrated ability to deliver high-quality work in a fast-paced environment with tight deadlines
- Strong adaptability to change and comfort operating in evolving regulatory and process environments
Preferred qualifications, capabilities, and skills
- Experience performing Know Your Customer reviews for renewals, remediation, or account maintenance
- Familiarity with anti-money laundering and Know Your Customer policies, procedures, and documentation standards
- Experience partnering effectively with cross-functional stakeholders, including Legal, Compliance, Internal Controls, Technology, and Client Services
- Strong attention to detail with a consistent focus on control and data quality
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Support client onboarding and maintenance by completing Know Your Customer reviews, documentation analysis, and record controls. Build confidence and trust by helping ensure our client records meet regulatory and internal requirements. You will play a key role in renewals, remediation, and account maintenance by analyzing documentation, applying policy standards, and progressing items to approval. Working with partners across Legal, Compliance, Internal Controls, Technology, and Client Services, you will help deliver timely outcomes in a controlled, high-quality environment. Your attention to detail and ownership will help strengthen client experience and risk management.