Investors Middle office services - Vice President- Operations -Trade Procesing
Operations
Bengaluru, Karnataka, India
Own a high-visibility Vice President role at JPMorganChase, shaping post-trade outcomes for global investment clients. Lead a critical Bengaluru hub team delivering late EMEA/night-shift coverage with strong controls and client focus. Drive modernization through automation, resiliency, and continuous improvement across the trade lifecycle.
Job Summary
As a Vice President in Investment Middle Office Services (IMOS), you oversee the complete lifecycle of securities trades from capture and confirmation through settlement and fail management. You lead a team delivering accurate, timely processing while managing operational risk, controls, and stakeholder expectations. You drive automation and productivity improvements, ensuring robust EOD/intraday governance and readiness for change (new products, systems, and market nuances).
Job Responsibilities
- Lead the securities processing team to deliver accurate trade capture, validation, confirmation, and settlement.
- Oversee daily trade capture and confirmation workflows, ensuring timely, correct counterparty/client communication.
- Supervise settlement execution aligned to market nuances, cut-offs, and settlement cycles.
- Monitor fail trades, investigate root causes, resolve breaks, and implement preventive actions.
- Ensure compliance with regulatory requirements, internal policies, and industry standards.
- Manage escalations and partner with global teams to drive swift resolution and clear accountability.
- Identify operational risks and strengthen controls across end-to-end trade processing.
- Drive process improvements, automation, and efficiency initiatives to improve throughput and quality.
- Report processing metrics, exceptions, and KPIs, highlighting trends and control breaks.
- Support new product launches and system enhancements impacting trade processing.
- Develop team capability through coaching, backups/resiliency planning, and procedure documentation governance.
Required qualifications, capabilities and skills
- Demonstrate extensive experience in securities trade processing or adjacent post-trade operations with leadership exposure.
- Apply strong understanding of securities products, settlement cycles, and market infrastructure (e.g., SWIFT, CLS concepts).
- Deliver consistent accuracy and attention to detail in cut-off driven, high-pressure environments.
- Lead teams effectively with a control-first mindset and strong ownership of deliverables.
- Collaborate seamlessly with global stakeholders across time zones and functions.
- Communicate clearly in writing and verbally with clients, counterparties, and internal partners.
- Prioritize multiple tasks and manage competing deadlines while maintaining operational discipline.
Preferred qualifications, capabilities and skills
- Hold a Master’s degree in Business or a related field.
- Drive automation and workflow simplification using Lean/process re-engineering approaches.
- Demonstrate deep expertise in fails management, settlements, and post-trade risk/control frameworks.
- Partner effectively with technology and change teams on system enhancements and operating model improvements.
- Build strong stakeholder networks across front office, middle office, operations, and external agents/custodians.
- Establish robust EOD/intraday reporting governance and monitoring routines.
- Create strong team resiliency through succession planning, cross-training, and capacity management.
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Lead end-to-end securities trade processing (capture to settlement), driving controls, automation and team excellence.