Project Technical Project Manager
Mpathic
IT, Operations
United States · Washington, USA · Seattle, WA, USA
About mpathic
mpathic is keeping humans safe in the AI era with experts and software that are rooted in psychology and powered by clinicians. We work with leading AI model builders, application layers and clinical researchers to understand and protect people, reducing the world’s biggest human risks.
About the Role
mpathic is seeking a detail-oriented Technical Project Manager to support high-velocity AI safety, human data, and evaluation projects with leading AI companies. This role will help ensure that expert-led work is delivered on time, with strong quality controls, clear documentation, and consistent cross-functional communication.
You will support clinical experts, red teamers, annotators, and reviewers working on sensitive AI safety initiatives, including roleplay campaigns, model behavior evaluation, policy testing, rubric-based review, and human data workflows. You will help onboard and support experts, manage assignments and timelines, monitor throughput, coordinate QA processes, and surface risks early so projects stay on track.
This role is ideal for someone who enjoys connecting people, processes, and technology in a fast-moving AI safety environment. Strong candidates are proactive, reliable, highly organized, and comfortable balancing autonomy with timely escalation. You do not need to be a clinician or machine learning expert, but you should be comfortable working closely with clinical, research, operations, product, and technical teams. This job requires flexible hours to manage client project velocity. We highly value work/life balance and encourage all team members to work reasonable hours, but want to be up-front that the working hours can ebb and flow depending on active campaigns.
You will support confidential initiatives involving AI safety protocols, mental health policy, red teaming, and large language model evaluation. Work may include coordinating roleplay design and review, supporting expert training, tracking project deliverables, helping implement QA workflows, identifying operational gaps, and contributing to documentation, rubrics, escalation processes, and final reporting. A strong commitment to safety, ethics, confidentiality, and execution quality is essential. This role sits on the Science team and partners closely with Human Data leadership, clinical
experts, red team leadership, product, engineering, research, and operations.
What You’ll Accomplish
In your first 90 days, you’ll…
- Build fluency in mpathic’s AI safety, human data, red teaming, annotation, QA, and evaluation workflows
- Support day-to-day execution of one or more active client projects, with a focus on timelines, task tracking, expert coordination, and quality follow-through
- Help maintain clear project trackers, assignment workflows, throughput targets, and delivery timelines
- Coordinate with clinical experts, red teamers, reviewers, and QA leads to ensure work is completed accurately and on schedule
- Identify blockers, quality issues, unclear instructions, or workflow gaps and escalate them to the Senior TPM or Human Data leadership
- Support expert onboarding, training logistics, office hours, calibration sessions, and project documentation
- Review project outputs for completeness, consistency, and adherence to project instructions, while partnering with subject matter experts on clinical or policy-sensitive judgments
- Contribute to small but measurable improvements in workflow clarity, turnaround time, documentation, or QA consistency
In your first year, you’ll…
- Support human data and AI safety projects across domains, helping ensure consistent communication, tracking, and delivery standards
- Help maintain scalable systems for data generation, red teaming, annotation, evaluation, QA, and reporting
- Partner with the Senior TPM, clinical leads, QA leads, and project owners to improve SOPs, rubrics, task instructions, calibration materials, and review workflows
- Support capacity planning by tracking expert availability, assignment progress, throughput, and project risks
- Help reduce friction and rework through clearer task design, stronger documentation, better handoffs, and more consistent project operations
- Contribute to project summaries, QA roll-ups, status updates, and internal reporting that make project progress and risks easy to understand
- Help ensure project materials, decisions, and outputs are organized, version-controlled, and easy to audit
- Become a trusted execution partner to the Senior TPM, clinical experts, QA leads, product, and delivery teams
You’ll Thrive in This Role if You…
Have 3 Years of Experience with Any of the Following:
- Project management, operations, program coordination, or delivery operations
- Managing timelines, trackers, assignments, handoffs, and cross-functional communication
- Supporting expert, contractor, reviewer, annotator, or vendor-based workflows
- Coordinating human review, QA, annotation, trust and safety, research, or evaluation projects
- Working in fast-moving environments where priorities shift and clear communication matters
And have experience or interest in:
- AI safety, LLM evaluation, red teaming, human data operations, or trust and safety
- Supporting structured workflows that require clear instructions, quality controls, and documentation
- Working with clinical experts, researchers, policy teams, product teams, engineers, or QA reviewers
- Helping teams balance speed, quality, cost, and client expectations
- Reviewing sensitive or high-stakes content with professionalism and confidentiality
- Using project management and collaboration tools such as Asana, Airtable, Notion,
- Trello, Slack, Google Workspace, Microsoft 365, or similar tools
You are especially strong at:
- Keeping complex work organized without needing every step spelled out
- Turning ambiguous project needs into clear trackers, timelines, tasks, and next steps
- Communicating clearly with both technical and non-technical stakeholders
- Noticing when instructions are unclear, quality is drifting, or blockers need escalation
- Staying calm, reliable, and detail-oriented in high-pressure delivery environments
- Following through consistently and making sure nothing falls through the cracks
What You’ll Do
- Support Human Data Project Execution
- This role operates in a fast-moving environment with overlapping client projects and tight delivery timelines. The ideal candidate is organized, proactive, and comfortable supporting execution across multiple workstreams while maintaining quality and clear communication.
- Support AI safety and human data projects across roleplay, red teaming, annotation, evaluation, QA, and reporting workflows
- Maintain project trackers, assignment boards, timelines, documentation, and status updates
- Coordinate task assignments, deadlines, expert availability, and handoffs across project contributors
- Monitor throughput and progress against delivery timelines
- Surface blockers, risks, ambiguity, and quality concerns early
- Help ensure that project instructions, SOPs, and expectations are clear and up todate
- Support Quality & Reliability
- Help implement QA workflows, sampling plans, calibration processes, and review checklists
- Review project outputs for completeness, consistency, formatting, and adherence to instructions
- Partner with clinical, QA, policy, or research leads when outputs require specialized judgment
- Track recurring quality issues, reviewer questions, and workflow gaps
- Help translate quality findings into clearer documentation, training examples, an process improvements
- Support organized recordkeeping so project outputs are easy to review, audit, and report on
- Coordinate Cross-Functional Work
- Partner with the Senior TPM and peer Project TPMs on project execution, timelines, risks, and team coordination
- Work closely with clinical experts, red teamers, reviewers, annotators, QA leads, product, engineering, and delivery teams
- Help prepare project updates, QA summaries, client-facing inputs, and internal roll-ups
- Support handoffs between Human Data, Clinical AI, Product, Engineering, Research, and Customer Delivery
- Keep communication clear, timely, and appropriately detailed across fast-moving workstreams
Cross-Functional Collaboration
You’ll be a member of the Human Data Science team and work closely with:
- Senior TPM/Human Data Operations Manager — project execution, prioritization, escalation, and delivery tracking
- Clinical & Behavioral Science Experts — roleplay quality, rubric grounding, safety considerations, and expert feedback
- QA Leads and Reviewers — calibration, agreement checks, quality patterns, and review workflows
- Product and Engineering — tooling needs, workflow pain points, data handoffs, and platform improvements
- Customer Success — project updates, status summaries, timelines, and delivery readiness
We value calm execution, strong documentation, operational follow-through, and scalable systems that make high-quality work sustainable.
Compensation & Benefits
- Competitive base salary
- Equity
- Company-funded health, dental, and vision insurance
- 401k with 4% company match
- Well-being programs
- Flexible paid time off
- Mission-driven work solving AI safety challenges
To Apply
Please submit your resume along with a brief cover letter describing your relevant experience, skills, and interest in project management, human data operations, behavioral health, and AI safety.
Applications must be submitted through mpathic’s official recruiting portal. Only applications submitted directly by the applicant through our portal will be considered