Head of Machine Learning
mpathic.ai
Job Description: Head of Machine Learning
Expanding human understanding with AI. mpathic is a trusted leader in advancing clinical accuracy and quality through AI-powered oversight. Backed by over a decade of scientific validation, its comprehensive platform analyzes and interprets conversational and contextual data. By integrating human and AI analytics, it drives enhanced organizational efficiency, with patient safety as the top priority.
From a seed-stage, VC-backed start-up, our journey has been backed by notable investors including Next Frontier Capital, Illuminate, Portland Seed Fund, Full-Circle, WXR Fund, Graham & Walker, and First Row Partners.
ABOUT YOU:
- Possess a deep understanding of deep learning concepts, with a special focus on transformer-based models and their applications in NLP and LLMs.
- Demonstrated proficiency in Python and key machine learning libraries such as TensorFlow and PyTorch.
- Comprehensive knowledge of natural language processing techniques including tokenization, stemming, named entity recognition, and prompt engineering.
- Extensive experience with cloud computing platforms (e.g., AWS) for efficient model training, deployment, and scaling.
- A proven track record of designing, developing, and deploying successful machine learning models, with a particular focus on NLP and leveraging LLMs.
- Experience in handling large-scale data processing, analysis, and the ability to determine when to train custom models versus using LLMs.
- Strong grasp of machine learning frameworks, algorithms, and statistical modeling techniques.
- Exceptional communication skills with the ability to translate complex technical concepts for non-technical audiences.
- Strong analytical skills to assess model performance, optimize it, and make informed decisions on model selection and tuning.
CORE RESPONSIBILITIES:
- Lead the design, development, and implementation of cutting-edge machine learning models and algorithms focused on NLP and LLM-driven solutions.
- Partner with diverse teams, including software engineers, product managers, and domain experts, to define and fulfill project objectives.
- Conduct thorough analysis of large-scale and complex datasets to extract meaningful insights and determine applications for LLMs.
- Stay current with the latest advancements in NLP, Conversational AI, and LLM technologies to continually enhance our product offerings.
- Mentor junior team members, encouraging a culture of innovation, continuous learning, and knowledge sharing.
- Work closely with stakeholders to align technical solutions with business goals and user needs.
- Architect, develop, and refine advanced LLM frameworks using state-of-the-art transformer models like GPT-4 and similar architectures.
- Spearhead efforts in training and fine-tuning LLMs on extensive datasets for various tasks such as text generation, summarization, and more.
- Oversee model training, ensuring processes maximize efficiency, accuracy, and resource use. Evaluate model performance using industry-standard metrics and benchmarks to guide improvements.
- Regularly integrate insights from recent research and advancements in LLMs into our modeling strategies to enhance performance and effectiveness.
Life at mpathic:
Prioritizing Work-Life Balance
As a remote-first company, we emphasize work-life balance. In-person retreats, flexible work location policies, other benefits such as 100% funded healthcare benefits, flexible-managed PTO, training and education funding, are all part of life at mpathic.
At mpathic, we respect the whole person, acknowledging that quality benefits support a thriving workforce. Leading in the integration of AI with human communication, our efforts are centered on cultivating genuine connections, nurturing trust and facilitating collaborative success.
Promoting Inclusion and Diversity
At mpathic, we welcome underrepresented individuals in tech and outside of tech. Maybe you've been overlooked, faced a glass ceiling, a paperwork barrier, couldn't code switch exactly right, had to up-manage others while doing all the work, don't want to have to deal with feeling tired or like an outsider anymore. We are a tech company run by a psychologist in a tech environment that has a history of systemic problems; we are re-imagining start-up life together, intentionally.
Our workplace values include equality, transparency, and inclusion. We take pride in managing systemic bias within the company. Our Board of Directors and VCs are all 100% women or non-binary, and our company includes more than 60% persons of color.
mpathic is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristics protected by law. We believe in diversity and inclusion, and we welcome applicants from all backgrounds to join our team.
Compensation:
Base Pay + Equity + Benefits
A reasonable estimate of the base pay range for this role is $160,000- $200,000. Any offered base pay is based on a wide array of factors including but not limited to skillset, experience, training, location, scope of role, management responsibility, etc.
Following our Equal Pay Commitment, we have salary banding and established vesting schedules for equity.
We’re excited to meet you!
To apply:
At this time, we require that all applicants are eligible to accept employment in the United States.
In your application please include:
- Resume or links that best showcase what you've built or done
- Two references
We are looking for you. If you don't think you meet the qualifications for the jobs posted, but think you're a fit or want to get involved, send us a note at joinus@mpathic.ai or reach out to any team member on LinkedIn to say, "hi." We keep resumes on file and we're growing fast!