IT Manager
SquarePeg
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New York, NY, USA
Posted 6+ months ago
Job Overview
Are you interested in pursuing a career that makes a social and sustainability impact in the world while working with a team that truly cares and supports each other to drive client success? Consider Royal…Royal Solutions Group is "A pioneer in healthcare operations technology who transforming the market in patient and provider experience". Royal, headquartered in White Plains, NY, is a leading provider of software and services to the healthcare industry, delivering a seamless suite of solutions that is focused on patient, provider and operational workflows, optimizing engagement in all areas of the exam life cycle. Royal maintains a strong focus on outpatient, and joint-venture in-patient radiology and other healthcare specialties that perform imaging. We have clients across 39 states, totaling over 1,100 healthcare sites online, 500,000 providers active and over 30M patients utilizing our technology.
Responsibilities
Benefits:
Are you interested in pursuing a career that makes a social and sustainability impact in the world while working with a team that truly cares and supports each other to drive client success? Consider Royal…Royal Solutions Group is "A pioneer in healthcare operations technology who transforming the market in patient and provider experience". Royal, headquartered in White Plains, NY, is a leading provider of software and services to the healthcare industry, delivering a seamless suite of solutions that is focused on patient, provider and operational workflows, optimizing engagement in all areas of the exam life cycle. Royal maintains a strong focus on outpatient, and joint-venture in-patient radiology and other healthcare specialties that perform imaging. We have clients across 39 states, totaling over 1,100 healthcare sites online, 500,000 providers active and over 30M patients utilizing our technology.
Responsibilities
- We are seeking an IT Manager for our rapidly growing team in our headquarters in White Plains, NY.
- Oversee the design, implementation, and maintenance of our IT infrastructure, ensuring scalability, reliability, and security.
- Provide leadership and guidance including building the IT support team, ensuring timely resolution of technical issues for internal staff and external customers.
- Evaluate and manage relationships with IT vendors and service providers.
- Develop and implement strategic IT initiatives aligned with company goals, leveraging technology to drive operational efficiency and customer satisfaction.
- Provide technical assistance for end users and troubleshoot computer issues.
- Monitor the IT ticketing system and respond to requests in a timely manner.
- Install and update company software and hardware as needed.
- Manage inventory of IT assets, provision new devices, and coordinate third party repairs.
- IT daily user support internal and client facing
- IT Support including OS, Desktop, Workstation Hardware, RoyalPay Hardware, Report Guard
- Conduct training for new hires and existing staff.
- Perform computer maintenance (install and remove hardware and software, install operating systems, troubleshoot and solve hardware problems, etc.)
- Ability to troubleshoot and resolve technology issues in person and for remote employees and clients
- Ideal candidate is someone that uses Microsoft tools and automation to patch, manage and support workstations
- Preferred Office 365 & Windows certified
- Degree or certification in Computer/Technical area of focus or equivalent experience/training
- Must be willing to commute to our White Plains, NY office m-f
- Report to CIO
- Other responsibilities as needed
- Extra awesome
- Experience working in Technology within the Radiology or Healthcare Industries
Benefits:
- Competitive health plans (medical, dental, & vision insurance)
- Generous PTO & Holidays
- 401(k) with company match
- Telemedicine healthcare visits
- Savings accounts (FSA, HSA, DCA)
- Life insurance & disability insurance options
- Casual office environment
This job is no longer accepting applications
See open jobs at SquarePeg.See open jobs similar to "IT Manager" NEXT Frontier Capital.