About the Job
TrustLab provides cutting-edge software and metrics to the world's largest social media platforms, online marketplaces, and apps to enable them to protect their users against misinformation, hate speech, identity fraud, and other harmful content. Our customers are large enterprises with complex Trust & Safety needs and small companies building out their internal policies and teams. With a founding team with over 40 years of collective Trust & Safety experience at companies like Google, YouTube, Reddit, and TikTok, Trust Lab is the trusted third-party solution for detecting and mitigating critical safety threats on the internet.
Role Overview:
At Trust Lab, our Business Development Representatives are pivotal to our company’s success, playing a critical role in our sales and marketing efforts. You will be a key member of our fast-growing and high-performing sales team and will be our boots-on-the-ground solution to building personal relationships and making our prospective customers successful. Specifically, you will leverage your past cold calling and/or lead generation experience to communicate with potential clients via phone, emails, and LinkedIn to develop an interest in Trust Lab’s software. This is a fantastic opportunity for individuals who are driven, tech-savvy, and eager to advance their careers in sales.
What We’re Looking For:
We are seeking a results-oriented, motivated and strategic ‘hunter’ who is laser-focused on building sales pipeline within the global market. On a day-to-day basis, you will be responsible for cold-calling prospects and educating the market about the power of Trust Lab and generating opportunities with net-new customers. You will become an expert at using lead generation tools to routinely extract contacts and craft accurate and targeted lists of prospects. You will be able to conduct business development best practices with email, phone, and social drips to connect with new prospects.
*TrustLab is only authorized to hire in specific states. You must be located in one of these US states in order to apply for the role: CA, CO, CT, DC, MA, MD, MI, MT, NY, OR, PA, TX, VA, WI.
What You’ll Do:
- Initiate relationships and develop rapport with prospects by anticipating needs and understanding unique customer environment
- Effectively articulate the Trust Lab value proposition by phone and e-mail
- Deliver consistently against quota, despite imperfect systems and processes
- Maintain clean records in Salesforce
- Proactively provide focused feedback on every aspect of the business including sales tools, prospect intelligence, and results from marketing campaigns
- Work closely with the sales and marketing teams to continuously improve demand-generation processes and best practices
- Contribute to our team-oriented culture and bring a positive attitude and enthusiasm to work each day
- Make 40+ dials and send 40+ emails per day to engage with decision-makers
- Stay up-to-date with Trust Lab's products and the evolving industry
- Leverage LinkedIn, gifting platform and intent data to drive success with a multi-channel approach
The Background You’ll Have:
- BA/BS degree or equivalent experience
- Excellent written and verbal communication skills
- High-caliber cold-calling skills
- Familiarity with common office software
- Self-starter nature - intrinsically motivated
- Grit and determination - not afraid of rejection
- High levels of energy and enthusiasm
- Data-driven and results-oriented
- Tech-savvy and willing to learn about complex software solutions
- Strong organizational and time management skills
- Highly team-oriented – must be able to accept and contribute new ideas
- Experience using sales technologies like Apollo.io, Salesforce, Sales Navigator, etc.
- Previous experience in a BDR or similar role is a plus but not required
Benefits:
- Comprehensive health coverage including medical, dental, and vision401(k) Plan
- Equity awards
- Flexible time off
- Paid parental leave
- Annual personal development & wellness fund
- Work-from-home stipend
Why Trust Lab:
- Competitive base salary with performance-based bonuses
- Comprehensive training and development programs to foster your career growth
- A vibrant and supportive team that values collaboration and innovation
- The opportunity to be part of a pioneering tech company with ambitious plans for the future
- A diverse and inclusive work environment that encourages personal and professional growth